Solutions built specifically formodern insurance agencies.
We combined your communication essentials with industry expertise and the latest technology to create an intelligent platform that keeps your entire team one step ahead.
Feel familiar?
Multiple
Phone Numbers
Different numbers for different systems creates confusion.
Siloed
Systems
Separate systems that don't connect, requiring duplicate data entry.
Response
Time Delays
Messages trapped in inboxes when team members are unavailable.
Low
Response Rates
Anonymous texts get ignored or flagged as spam by clients.
That's why we built Voley.
The modern communication layer that finally connects your phones, texting, and team into one place.
How Voley transforms your agency.
Purpose-built capabilities for everyday insurance communication.
Central Client Communication
Enable fast, seamless communication with your clients through a unified texting platform that keeps all conversations in one place.
Single Phone Number
One phone number for all communications, even when sending messages from your existing CRM or AMS. No overhaul required.
Centralized Message Storage
All messages are stored in one place regardless of which system they were sent from.
Message Templates
Save time with pre-written messages for common client interactions.
Team Collaboration
Improve internal communication and streamline workflow with powerful team collaboration tools.
Conversation Assignment
Assign client conversations to specific team members for handling.
Internal Chat Channels
Create department-specific channels for team discussions and updates.
Activity Tracking
Monitor team performance and message response times with detailed analytics.
AMS/CRM Integration layer
Seamlessly connect with your existing Agency Management Systems and CRM platforms for a unified workflow.
Works With Existing Systems
Designed to work alongside HawkSoft, AgencyZoom, and other agency management systems.
Conversation History
All client conversations are stored centrally for easy reference and searchability.
No Double Data Entry
Eliminate redundant work by entering client information only once across your systems.
Stand out in a crowded inbox
Your clients are flooded with texts. Make sure yours get noticed.
Your policy renewal is ready! 📋
Dad
See you tonight?
traders@gmail.com
Order delivered
111-222-4587
Sign up now
pwilson@gmail.com
sounds good 👍
lynn-b22@gmail.com
see attached, thanks
Lou
🎉
Trusted Branding & Verification
Your agency name, logo, and verified badge visible to clients — stand out from the noise.
Trusted Branding & Verification
Your agency name, logo, and verified badge visible to clients — stand out from the noise.
RCS: The future of business messaging
Rich Communication Services (RCS) transforms how your agency connects with clients. Instead of anonymous phone numbers, your messages arrive with your brand name, logo, and a verified badge — building instant trust and recognition.
With 6 billion+ A2P messages sent daily worldwide, standing out matters more than ever.
* Global A2P Messaging Market Report 2024-2028
4x3
better response rates
41%1
read rates (vs 20% SMS)
81%4
prefer RCS over SMS
99%1
delivery rate
1 Fresha Press Release, July 2025
3 Twilio RCS General Availability, Aug 2025
4 2025 State of Customer Engagement Report
“When messages come from a verified, recognizable brand, people engage more because they know it's genuine.”
Jeremy Miller
Head of Product at Fresha
Features
Powerful Features for Insurance Agencies
Everything you need to streamline client communications and boost your team's productivity
Client Communication
VOIP Calling
Cloud calling with shared numbers and intelligent routing.
SMS, MMS & Rich Media
Send texts, images, and documents from your agency's dedicated number.
File Sharing
Share policy documents directly via text.
Bulk Messaging
Send announcements to groups of clients at once.
Team Collaboration
Team Chat
Organized channels and @mentions keep everyone aligned.
Assignment
Route conversations to the right team member.
Internal Notes
Private notes and tags clients can't see.
Shared Inbox
One inbox for the whole team to manage together.
E&O Guardrails
Flag risky messages with our smart-tracking technology.
10DLC Compliance
Carrier registration and federal compliance handled for you.
Audit Trails
The most comprehensive logging in the industry.
Onshore Support
Talk to real US-based agents who know the product.
Productivity & Intelligence
Mobile App
Stay connected on-the-go with iOS and Android apps.
Templates
Save and reuse common messages for consistency.
Analytics
Monitor team performance and response times.
Push Notifications
Real-time alerts sent directly to your desktop or mobile device.